Repairing your Inflatable

Repairing Custom Inflatables During an Event

Your Landmark Creations inflatable is built tough to resist tons of wear and withstand most winds and weathers. But occasionally it may develop a minor tear. What do you do if the tear appears while your inflatable is in use at your promotional event? If the tear is relatively small, you can repair it yourself onsite. Here’s how.

To Sew the Tear:

The repair kit that came with your inflatable provides scissors, needle, and sturdy thread. Just pinch the torn edges together and sew them closed by hand. For best results, use small, even stitches.

To Patch the Tear:

Your repair kit also includes Tear-Aid®, special transparent adhesive with peel-off backing.

To use this method:

  • Draw a circle or oval around the tear in your inflatable.
  • Place a Tear-Aid® over this circle or oval.
  • Use the scissors (included) to cut the Tear-Aid® to fit the round or oval pattern you’ve drawn.
  • We recommend cutting shapes with rounded edges, as squared corners can peel and curl.
  • Once you’ve cut the Tear-Aid, peel off the backing slightly (not all the way).
  • Gently press the partially peeled Tear-Aid onto the circled tear area.
  • Peel off the rest of the backing to show the transparent sticker underneath.
  • Make sure to press out any air bubbles to create a smooth, clean seal.

What If That’s Not Enough?

Whether you sew the tear or patch it, the quick repair should last throughout the remainder of your event. But what if the patch doesn’t hold? Or what if it doesn’t look presentable? In that case, you may need to send it to Landmark Creations for expert professional repair.

Before you pack and ship your inflatable, follow these precautions:

  • Take photos of the damage and email them to us, so we can assess the damage and give you a repair quote over the phone.
  • Ensure that the inflatable is totally dry. We cannot accept inflatables that have been packed wet.

If the damage was caused by a manufacturing defect, then most likely the repair will be covered under our manufacturer’s warranty. In that case, Landmark Creations will:

  • Cover the full repair cost.
  • Return the repaired inflatable to you via ground shipping.

However, if the damage has occurred during normal use, the warranty does not apply. Depending on your location, the extend of the repair needed, the cause of the damage, and the size/weight of your inflatable display, it may be more cost effective to find a local company to perform the needed repairs.

Types of businesses are generally equipped to repair inflatables:

  • Tent Makers
  • Upholstery Shops
  • Awning Companies
  • Sign Shops
  • Inflatable Rental Companies

Important: Always make sure your inflatable is dry before you pack and ship it. Packing it wet will damage it and void your warranty.

Preventing Damage

Of course, the best way to keep your inflatable intact and working properly is to prevent damage from happening. These tips can help.

  • In windy conditions (greater than 20 mph), check frequently to ensure the anchors are holding.
  • If possible, deflate your inflatable until conditions improve.
  • Never leave deflated balloons on rooftops. The heat, sun exposure, and contact with roofing surface can damage your inflatable.
  • Carefully pack and store it immediately after deflation.
  • Don’t pack a wet inflatable. Not only will bacteria and mold grow, they can deteriorate the material and cause a horrible smell. If you must deflate due to weather, be sure to inflate as soon as weather permits, and allow the inflatable to completely dry before packing & storing.

Custom Inflatables FAQ

What is a cold-air inflatable?

Custom inflatables that are labeled cold-air require a blower system (fan) to keep them upright. Cold-air inflatables include sports tunnels, large product replicas, mascots, rooftop inflatables, etc. Cold-air inflatables do not “fly” or float in the air like helium-filled inflatables.

I’m looking to rent an inflatable (fill-in-the-blank) – can Landmark help me?

Sorry, but no. We do not rent inflatables, each of our structures are custom manufactured for purchase only. We do not have anything in-stock as everything is made to order with your specific needs in mind. We think it’s better that way!

What is included in my inflatable purchase?

Depending upon what you purchase your inflatable can include a blower system, installation hardware, instructions, ground stakes, tethers, cambuckles, a repair kit all wrapped up in a storage bag. We also offer specialty storage and shipping container options upon request.

Do inflatables need constant airflow? How does it stay inflated?

The answer is different depending on the type of inflatable you have. Landmark specializes in cold-air inflatables; this style does require a constant source of airflow. Our custom inflatables come complete with a blower that should be kept running while the inflatable is in use. Sealed inflatables do not require a source of airflow. Helium inflatables do not require a source of airflow, but must be filled with 99% pure helium to remain afloat. The helium will need to be replenished every three to five days.

Does my blower system need to stay plugged in and turned on to keep it inflated?

Yes. Cold-air inflatables require a blower system (fan) to keep it upright. You’ll need to plug in the blower system, turn it on & keep it on as long as your promotion lasts!

How is the blower (fan system) attached?

That depends on the type of blower your inflatable has. For external blowers use the zipper and Velcro strap to simply attach the blower sleeve to the blower tube. Internal blowers are permanently installed in the inflatable. No action is necessary.

Can I hang a custom inflatable from the ceiling (at a trade show, museum, etc.)?

 But of course! Our inflatables can be designed with the blower system placed at the top of the structure allowing it to be hung. An inflatable used in this way will include the hanging hardware required for installation. Note: If you plan to suspend an inflatable at your next trade show review the regulations and requirements of the show prior to purchasing!

Do you provide straps to keep inflatables grounded?

Yes, cold-air shapes do come with tether straps and ground stakes that keep the inflatables secured to the ground or roof can be added to your order as needed.

I can’t use ground stakes at my location? What can I use to secure my inflatable?

Depending upon how large your inflatable is you have a few options: Sandbags, water barrels, stationary items and solid weights are some popular anchoring options. Once an inflatable project is designed we can offer installation advice!

How can I maintain the inflatable and continue using it for years to come?

It is not hard to keep your inflatables in good shape. Just follow these simple steps:

Keep your inflatable away from sharp objects to prevent punctures and tears.
Always completely deflate your inflatable before storing it.
Be sure your inflatable is completely dry before storing it to prevent the development of mold or mildew.
Store your inflatable in a cool, dry place away from direct sunlight to prevent fading.
Each year, do a quick inspection of the blower, tether straps and seams to be sure your inflatable is not in need of repairs.

800.553.3593   |  952.895.0947   |  3240 West Co Rd 42 Burnsville, MN 55337 USA